Master Classes
Dr. David Hillson
Project Risk Management
All projects are risky, and effective risk management is a key contributor to project and business success. Project risk management is well established, with an agreed process, accepted methods and proven techniques. Despite this consensus, some elements of risk management are still problematic. This intermediate level Master Class addresses these sticking–points, presenting practical solutions to the most difficult parts of the risk process.
The one-day course covers the following main topics:
- Key concepts: relating uncertainty, risk, threat & opportunity
- Summary of the risk process
- Issues with identification: finding and describing risks
- Aspects of assessment: defining scales and understanding exposure
- Realistic responses: strategies and tactics
The course includes a number of exercises to allow delegates to practise the areas discussed, providing a safe learning environment where skills can be developed before returning to the workplace.
The course is designed for:
- Anyone involved in a project which is subject to uncertainty
- Project managers and risk practitioners who wish to extend their skills to manage risk more effectively
- Any project stakeholder with an interest in maximising the chances of project success
Prior experience of project risk management would be helpful though not essential.
Terry Williams
The True Test of Your Communication is What Happens When You’re Not Around
When a project fails, mistakes occur or a talented team member chooses to leave, smart leaders ask why? Over 80% of the reasons people leave workplaces boil down to the relationship they had with their direct boss. A perception of indifference drives people away as much as price. Sound familiar? Underlying all those problems are relationship skills, the foundation of which is communication. Think about that.
This is not a soft people-skills 101 session. It’s for professionals who want to enhance their communication to the next level in a range of situations. I don’t just talk about talking. I provide tools and practice and feedback that drives a demonstrable improvement in results – at work & at home. Your situation and people are unique. Tools like priming, framing, emotional connectivity, state changers, imagery & feedback loops particularly are game-changing. You know in your heart that communication starts and ends with listening.
Lynne Schinella
Get Talking
Many in project management are intellectual technical left brainers which can potentially cause blockages when it comes to the right brained skills of communication. And increasingly project managers are required to manage globally diverse teams which increases the challenge of clear communication.
This workshop builds on last year’s master class which dealt with communicating with different personality styles. The focus of this workshop is on clarity and transparency of communication when dealing with a diverse group of people.
The workshop is highly interactive and delivers practical, useful strategies.
Content
- Examine key workplace differences: ethnic culture, generation and gender, and how they relate to personality differences
- Examine the financial and non-financial implications of letting your bias influence your conversations
- Managing our conscious and unconscious bias around diversity
- Challenges of managing a virtual project team
- Strategies to communicate more effectively with a broad range of people
Outcomes
- Increased self-awareness of both conscious and unconscious bias when communicating
- Increased confidence to be able to influence and work with different genders, ethnic backgrounds and age
- Have tools to better manage virtual teams